How the PGH Pens Survived COVID 🏒🐧
Time & Location
About the Event
How Innovation in the Arena and Mobile App Helped the Penguins Survive COVID.
Please join us in the RMU Conference Center at PPG Arena to hear Harvard Alumnus
Kevin Acklin, Penguins Chief Operating Officer, describe how the Pittsburgh Penguins
innovated in every aspect of their experience in response to COVID-19. From the time
and method of getting a beer in the arena to the safety of getting from your home to the
arena, the Penguins organization reinvented their on-property experiences, their mobile
app and nearly every other touchpoint with fans in less than a year. What lessons in
innovation from the Penguins experience can we apply to our own organizations? This
on-site event will be held on Wednesday, November 3 at 5:30 pm.
Members of the HBSCP (and a guest) attend free. Non-member HBS alums and other
guests pay $25.00. (PayPal connects you to pay with your credit card).
- HBSAP Member (2021-2022)$0$00$0
- Non-Member/Guest Ticket$25$250$0